FAQs

1. What Payment Methods Do You Accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways to ensure a smooth checkout experience.

2. How Can I Track My Order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our tracking page to monitor your delivery status.

3. How Long Does Shipping Take?

Shipping times vary based on your location:

• International orders: 5–8 business days

4. Do You Offer Free Shipping?

No, we offer free shipping. Please check our Shipping Policy page for details.

5. What Is Your Return And Refund Policy?

We accept returns within 30 days of delivery. Items must be in their original packaging. Refunds will be processed once we receive and inspect the returned items.

6. How Do I Initiate A Return Or Exchange?

To start a return or exchange, please visit our Returns page or contact our customer support team.

8. Can I Change Or Cancel My Order After Placing It?

If you need to modify or cancel your order, please contact us within 24 hours of placing it. After this period, we cannot guarantee changes.

9. Do You Ship Internationally?

Yes, we ship to many countries worldwide. Shipping fees and delivery times will vary based on your location.

10. How Do I Contact Customer Support?

You can reach our support team via email at support@ havenstore.co or through our Contact Us page.

If you have any other questions, don’t hesitate to reach out. We’re here to help!